Trial Lessons
We're happy for your first lesson to be a trial to ensure that you're happy to learn with us.

Tuition Commitment
We recommend that school children commit to 1 full school term of lessons, but we're happy to be flexible with casual lessons where possible. If you would like to book lessons for you or your child on a more casual basis, just let us know!

Payment
All fees will be invoiced to the parent of the child student, or to the adult student themselves, via email. 

Cancellation Policy
All cancellations must be made via academy88music@gmail.com
All cancellations must be advised before the day of the scheduled lesson, otherwise the lesson will be forfeited. We will always endeavour to provide a make up lesson where possible, but reserve the right to retain the lesson fee for same day cancellations.

Teacher Cancellation
As we're all working professionals in the music industry, there may be times where an important gig will clash with lesson times. In the event that the student's lesson is cancelled by the teacher for any reason, students will be guaranteed a make up lesson at a time that suits both the teacher and the student. 

Sickness
Lessons can be moved to an online format in the instance that a student is feeling well enough to participate from home. Otherwise, we will attempt to schedule a make up lesson at a time suiting both the teacher and the student. 

Lateness
We are often unable to extend lesson times due to student lateness, as we have other lessons and commitments. Any time missed may be forfeited in this instance.

Refunds
Please note that it is the policy of Academy 88 to offer make up lessons. Refunds will not be provided.

Student Safety
All teachers hold aa current Working With Children Check which includes a National Police Check (criminal history record check). While it is standard practice for us to work with students in a one-on-one capacity, please feel free to pull up a chair and wait in the studio if this is your preference. We also have a small hallway outside the studio where you are able to wait for your child.

Jess also holds a current First Aid Certificate and we have a first aid kit at the studio. Please note we will never administer medication, including panadol and ibuprofen, without parental consent.

Academy 88 is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner atwww.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.morganmusic.com.au, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•For the primary purpose for which it was obtained

•For a secondary purpose that is directly related to the primary purpose

•With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•Third parties where you consent to the use or disclosure; and

•Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

academy88music@gmail.com

0408847375